How to improve your BXP

What is your BXP?   Your BRAND EXPERIENCE is every touch point you have with your customer. It’s the journey they experience, from A (introduction) to B (the sale).  The better the experience, the quicker your brand will grow as will your brand equity.   Whether your business is a shop front, on line or sold through…

Brand Ambassadors – get on board

‘Word of mouth’ is still the best way to build a brand and increase sales. You may be surprised to hear that from a marketing agency, however you can’t beat an authentic referral, recommendation or even better, making your business the topic of conversation (as long as it’s for the right reasons).   The thing…

What makes a successful EDM (email newsletter)?

To avoid the Delete and the Unsubscribe button you must have a clear objective. Whether you’re promoting a product, sharing news, views or simply engaging with your audience, you should follow these simple rules.   Tips: Provide some Value. Don’t just promote your stuff or talk about your business. It’s not just about you –…