faq’s

Our design process typically includes discovery and research, concept development, design refinement, client feedback, and final delivery. We ensure our approach is collaborative and tailored to your specific needs.

Timelines vary depending on the complexity and scope of the project. On average, a full branding project can take 4–6 weeks. However, we provide specific timelines after discussing your goals and requirements.

Pricing depends on the scope of the project – you may need full brand development or a brand refresh.  We can review your brand and make a recommendation with a detailed proposal of scope and cost.

Yes, we can refresh or redesign your current brand identity to better align with your goals and market trends. We’ll assess your current branding and suggest improvements to elevate your brand and ensure it is aligned with your business vision.

Both. Our goal is to help each client build a strong and unique brand presence, regardless of their stage of growth. We chose clients that align with our values of transparency, professionalism and respect.

Yes, we offer full-service web development. Our process includes developing site maps, user experience journeys, creative, content and production of customised, fully responsive sites.  Our team ensures your website is visually appealing, user-friendly, and optimised for performance across devices.

We offer social media strategy, content creation, and development of creative concepts, templates or full management to help boost your online presence and engage your audience.

Yes, once the project is completed and the final payment is made you own the logo design. On approval, we provide logo files in various formats for future use and assign you copyright. Sidedoor owns the working files.

We start with a detailed discovery session to understand your brand’s values, vision, and audience. Throughout the project, we maintain open communication and provide multiple rounds of revisions to ensure the final product meets your expectations. The branding process may also entail a full brand strategy workshop if you need to develop brand clarity or need to reevaluate the brand direction for growth.

Absolutely! We design a variety of marketing material and templates such as brochures, business cards, POS, sales and marketing collateral to help you promote your brand effectively both online and offline.

We believe in a collaborative process. You’ll be involved at key stages of the project for feedback and approvals, ensuring that the final result is aligned with your vision and expectations.

While we cannot guarantee specific results, we guarantee that our team will work closely with you to create high-quality designs that meet your goals and reflect your brand identity. Following a strategic process will ensure that design work is considered and effective.